iMaintain

iMaintain Management

iMaintain is a formidable platform to facilitate building management operations. Fast, easy to use and highly configurable, the iMaintain module is ideal for companies trying to streamline processes and improve productivity.

Self-Care for Users Login using APPS in IOS and Android.

Online services, data integration, reducing technical issues, improved record keeping and enhanced communication are prime solutions iMaintain offers to ensure that iMaintain communities are well established and all parties are attended to.

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Our Benefits

Reliable & Secure IT Infrastructure

No Additional Investment Required

Technician Mobile App & Login

Service Desk/Work Order

Inventory Control

Asset Control

Maintenance Management

Contractor Management

Reliable & Secure IT Infrastructure

  • Reliable solution: 9% uptime service for web portal
  • Secure services: access with secured login and passwords
    • service for web portal
  • Data privacy: strict policies on data security and confidentiality
  • Easy archival: at any time, possibility to export the data to Excel and generate PDF Archival files

No Additional Investment Required

  • No additional hardware investment: data is hosted in the cloud
  • No additional software required: online services can be accessed with standard browsers.
  • Minimum requirements on mobile devices; inspections can be done on mobile As local storage is available for non-coverage/ Wi-Fi area.
  • Inspection data can be synchronized on mobile/Wi-Fi networks; data plans for mobile devices nice to have but not a Data is compressed to minimize data usage.

Technician Mobile App & Login

  • Mobile app as well as Portal interfaces for Technicians – Technicians access can be configured and created by admin and are given to technicians to login to view and manage the items assigned to them.
  • Mobile pop-up notification whenever new ticket has been assigned to them or when there’s an update on the items.
  • Real-time counter dashboard for different status of assigned tickets.
  • Check-in feature for technicians to check in at different worksites, equipped with Geofence & reports.
  • Real-time announcements, task assignments, updates & reports.
  • Scan asset tagging QR to view Assets & inventory details – to Check in/out, tracks, updates and raise maintenance tickets.
  • Local storage for weak coverage site – ‘Save draft’ feature allows technicians to carry out tasks as usual. Items will be synced upon restore of internet coverage.
  • Supports multi-sites in 1 username & multi languages.
  • Integration opportunities can be done with third-party hardware, e.g. smart door locks at sites.

Service Desk/Work Order

The Service Desk system is a platform to lodge complaints and to allow users to take action to rectify the situation. Reports can also be generated with a single click of mouse which allows users to review the issues raised by all parties and its occurrences. We provide an integrated solution for automating and managing Request and Service Management related business process. Service Level Management that we provide is a configurable Service Level Agreement (SLA) engine, with support for international time zones. Service Level defines an escalation and notification option which includes email and SMS text messages. (Not inclusive of SMS purchase as we only provide integration).

  • Identify and log all complaints from customers to the system.
  • Selfcare module that allows 3rd parties to log complaints, view complaints status via Internet browser.
  • Resolution information by business owners or with regards to the complaints.
The Service Desk system can categorize the complaints by problem profile, asset and contact. This makes it easier for analysts to search for relevant issues.

Inventory Control

This module provides up-to-the minute inventory status with the tools to effectively manage and analyse inventory.

  • Tracks stock transactions through stock issues, receipts, transfers and adjustments.
  • It enables TH to record all transfers between warehouses.
  • It produces a worksheet that can be used to record the physical quantity counted during the stock-take process on a monthly or yearly basis.
  • It provides fast and accurate inventory information such as Balance Quantity.
  • Maximum & Minimum Quantity, Reorder level and Reorder Quantity reports.

Asset Control

With the Asset Management module, TH can improve the accessibility and flow of asset information. Online access to location, and asset count – also provides timely and accurate information for property management team.

  • It has the ability to create and maintain a register of all assets and their location.
  • Transfer assets from one location or department to another while maintaining full historical information on the movement of assets.
  • It supports Assets Listing/Count and Asset tracking costing will be on separate costing.

Maintenance Management

This module ensures effective and timely maintenance of TH’s equipment and fixed assets. With proper maintenance schedules, a piece of equipment will operate more smoothly and be less apt to fail. Ensuring that there is minimal downtime and that TH equipment is working at optimum efficiency will enhance TH Company’s profitability.

  • Multiple service or maintenance contracts can be assigned to any equipment.
  • Provides for a comprehensive Preventive Maintenance Program to be set up detailing spare parts, labor and operating instruction.
  • Work orders can be system generated for all due for Preventive Maintenance.
  • Programs based on pre-defined criteria that are triggered by date, meter reading.
  • Corrective work orders can be dynamically created.
  • Actual costs are tracked when parts are issued or purchases are received.
  • On-the dashboard it prioritizes work order lists to make the scheduling of an assignment to staff/contractors a quick and easy process.
  • Maintenance costs incurred can be charged to specific occupant, specific project, specific contractor, or an expense account.
  • A comprehensive maintenance history and maintenance costs of every equipment and fixed asset is readily available.

Contractor Management

Manages the Contractor’s records as to when their contract and licenses expires and notifies administrator before expiry.

The right solution for your building

In IMT Tech, we understand the difficulties of managing your real estate and assets. We don’t just provide, we listen & consult. Speak to expert to find out how IMT Tech will be the perfect solution for your business.

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IMT Tech Pte Ltd
  • 111 North Bridge Rd,
    #20-04/05 Peninsula Plaza, Singapore 179098
Malaysia
IMT Tech sdn bhd
  • Level 3, Baker Tilly Tower, Tower 1, Avenue 5, Bangsar South City, 59200 Kuala Lumpur
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